Privacy Policy
Last updated: January 1, 2026
Information We Collect
We collect information you provide directly to us, such as when you fill out a contact form, request a discovery call, or communicate with us via email. This may include your name, email address, organization name, and any other information you choose to provide.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Send you information about our services
- Improve our website and services
- Comply with legal obligations
AI and Data Processing
When we build AI systems for your organization, we follow strict data handling practices:
- Client data in AI models: We do not use your data to train third-party AI models unless explicitly requested and documented.
- Prompts and transcripts: For voice agents and chatbots, conversation logs are stored only for the duration needed to provide the service, typically 30-90 days, unless you request longer retention.
- Data isolation: Each client's data is logically separated and never commingled with other clients' information.
- Subprocessors: We use industry-standard cloud providers (Microsoft Azure, Vercel, Supabase) for hosting and data storage. Full subprocessor list available upon request.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.
Data Security
We implement appropriate security measures to protect your personal information, including encryption in transit and at rest, access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at info@bridgepathaisolutions.com.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@bridgepathaisolutions.com.
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